Mission Statement

The One-Stop Center (OSC) utilizes technological and personal resources to provide quality and convenient services that support and enhance the pursuit of your educational objectives. The Texas State RRHEC, or Round Rock Higher Education Center, brings together Austin Community College, Texas State University-San Marcos and Temple College at Taylor. Together, these schools provide academic programs that will help students achieve their goals and realize their dreams. Talk to an academic advisor today to learn more about the various programs available. Academic advisors are here to help you get the most out of your college experience by providing thorough academic counseling at the Texas State University Round Rock Higher Education Center.

 

One-Stop Center (OSC)

In the One-Stop Center (OSC, Suite 201) staff are waiting to provide information and assistance for a variety of services. Many are available online, such as updating your student information. Staff will be available to answer questions if needed. Other services, such as advising, will be delivered in person. More details about some services are provided below.

So we can use our limited staff as efficiently as possible, some services are only available at scheduled times. Go to www.rrhec.txstate.edu for details. These services include academic advising, ACC Learning Lab and testing.

An automated check-in system helps staff provide accurate instructions for the services you request, while managing traffic efficiently during peak times.

The OSC staff are here to provide the assistance you need to make your educational experience successful and enjoyable. Take advantage of this opportunity.

 

Academic Advising

Academic advising is provided by Academic Advisors and/or Faculty. Come to the OSC for a referral to the appropriate person. Click here for a list of Texas State Advisors. For Austin Community College Advisors at the OSC, Click Here.

 

Counseling and Career services

A Service Specialist is available on a limited basis to visit with you about personal issues. You may be referred to the Texas State Counseling Clinic on the first floor if you desire continued assistance.

If you want assistance in choosing a career, a Service Specialist will provide information and guidance. You may choose to take an assessment that will provide you with career suggestions based on your unique qualities. The Career Exploration Center on the first floor will provide additional assistance if needed.

The Counseling Clinic and Career Exploration Center do charge a small fee ($1-$20), based on your ability to pay for extended service.

 

Disability Services

ACC students, please contact the ACC Office for Students with Disabilities at 512-223-4726 and indicate that you are taking classes at the RRHEC. http://www.austincc.edu/support/osd

Texas State students, please contact the Texas State Office of Disability Services at 512-245-3452 and indicate that you are taking classes at the RRHEC. http://www.ods.txstate.edu

 

ID Cards

Texas State BobcatCards will be distributed through the OSC. OSC staff will take your picture and you can pick up the card two-three working days later from the front desk. ACC cards for students at RRHEC require a picture, and must be taken at another ACC location.

 

Payments

The OSC accepts ONLY cash, check or money order for TEXAS STATE payments and fees. Payments made in The OSC must be made at least 24 hours prior to the payment deadline. Credit card or e-check payments must be made online or in person at the Cashier's Office in San Marcos. The OSC accepts ONLY check or money order for ACC parking permits. All other payments and fees, and other forms of payment must be made at another ACC location.

 

Testing

Texas State:

A Service Assistant will assist with scheduling tests in the OSC Testing Room. These tests include academic classes (make-up), GSP, distance learning and correspondence. Students requiring accommodations should also contact the OSC Service Assistant. Some tests will require payment of a fee. Tests are by appointment only. Payments are taken on the date of the exam upon arrival. Cash or Checks only.

For Distance Learning (on-line):

• Texas State Students (Texas State courses) $0
• Non-Texas State Students (non-Texas State courses) $40

For Correspondence Study courses:

• Texas State Students (Texas State courses) $20
• Non-Texas State Students (non-Texas State courses) $40

GSP Testing:

• Texas State Students $30
• Texas Tech Students $40

For more information on how to request a proctor, please see Faculty and Student Testing Guidelines.

 

ACC:

Tests for ACC students are administered in the ACC Testing Center on the third floor. Students should contact the ACC Testing Center for scheduling at (512)716-4374.

ACC students requiring accommodations will be tested in the OSC Testing Room.